Information We Gather and Why
When you open an account we collect your name, contact details, date of birth and payment information from the wallet you choose — Touch 'n Go eWallet, Boost or GrabPay. We use this to verify your identity, process deposits and withdrawals, maintain transaction records, and comply
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with local anti-money-laundering requirements. We also collect device information and IP addresses to secure your login sessions and detect unauthorised access attempts. Your betting and gaming activity — the tables you visit, the slots you play, your stakes and results — is recorded to calculate balances,
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settle bets and support any account queries you raise. We do not sell or share your information with marketing partners outside the platform; internal use is limited to platform operation, payment processing, customer support and compliance checks. Where local law requires us to retain records for
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a set period, we do so; otherwise we retain only what is needed for your active account and recent transaction history. Access to the platform and data processing depend on local law and are available where local law permits. If you want to know what we
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hold, request a copy or ask us to delete information we are not required to keep, contact support through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.